In this role you will: Write end-user documentation (user guides, getting started guides, support FAQs, reference material) for cloud-based software applications. Use information architecture principles to design online documentation that meets the needs of multiple audiences at various stages in the learning cycle using a single content repository. Clearly communicate how to accomplish user tasks, rather than how to use the user interface. Through research and hands-on learning, become an expert on our products and methodologies. Work with Product, Support, and other internal teams to understand customer needs and create content that allows users to be self-sufficient. Interview subject matter experts to learn how product features work and understand their benefits to users. Experiment with software to learn how it functions from an end-user point of view. The Contract Technical Writer should have the following skills: 8+ years working on software documentation projects. Tools: DITA XML, Madcap Flare, any structured authoring tool; and CMS. Excellent writing and communication skills with the ability to explain technical concepts in a way that non-technical people can understand. Confident self-starter, pro-active in asking questions and resolving issues with subject matter experts. User-centric thinker who can anticipate the reader's concerns and questions about the product. Strong time management skills with the ability to estimate the effort required to complete a task and stay on schedule. Basic graphics skills (Powerpoint). Experience documenting APIs a plus. Experience writing documentation for translation and optimizing documentation projects for translation a plus. Experience with Jira and Confluence a plus. Experience with digital adoption platforms such as WalkMe a plus. Familiarity with the Telecom industry a plus. #J-18808-Ljbffr TechDigital Group
...Job Description Job Description We are in search of Class A, B or C Truck Driver's with an active medical card and valid driver's license. The ideal candidate with be punctual, flexible, have excellent communication, be able to lift up to 50 LBS, push up to several...
...position is responsible for ensuring that all work performed by the Housekeeping Department in guest rooms and public areas meets expected... ...will rotate. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to...
- Intermittent/Part-time Background InvestigatorRESPONSIBILITIES:Conduct federal background investigations and prepare reports of investigations in compliance with Federal Investigative Standards, all laws, and other required federal agency regulations. Work cases throughout...
...Job Description Job Description The Full-Time Center Associate delivers world-class customer service to all retail customers by receiving... ...Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer...
...Job Title: UX Designer Location: Johnston, IA (Or remote) Assignment Length: 12 Months Pay Rate: $51/hour Shift Information: 1st shift, 8 am to 4:30 pm with minimal overtime **Visa sponsorship is not available, now or in the near future, for this position*...