We’re hiring a Cafe Manager to oversee daily operations between our two locations – Silence Please , our hi-fi listening room and cafe in Lower Manhattan, and TeaBowl , our matcha bar in the West Village. This role is for someone who understands hospitality, can lead a team, and protect the calm, curated experience that defines both spaces.
The Cafe Manager's primary responsibilities include coordinating with SP's events and bookings departments, scheduling staff, interviewing and hiring, running payroll, and ensuring positive guest experiences. This person sets the tone for the whole team, and will work regularly behind the counter with baristas.
The Cafe Manager will work closely with our Lead Baristas, who are responsible for inventory and training. They will be your support in covering all bases. Building an improved matcha training program at TeaBowl is an example of something we’re working towards and want our manager to be apart of – teaching matcha preparation, service standards, and how to host guests in a way that feels intuitive and intentional.
The manager will occasionally oversee events and listening sessions at Silence Please—coordinating staffing, audiovisual tech support, setup, and breakdown with thoughtful execution. They’ll work closely with ownership on operations, feedback, and growth as Silence Please and TeaBowl continue to evolve.
We’re looking for someone with 2–4+ years of cafe experience, including at least some management or lead responsibility (specialty coffee/tea, restaurant, and/or design-forward retail). Strong organization and communication skills are essential. A genuine interest in tea, sound, and design-driven spaces is a big plus.
This is a full-time hybrid in-person/remote role. You make your own schedule. Weekend availability is required, along with flexibility for occasional evenings and events. Compensation is based on experience, with room for growth as TeaBowl and Silence Please expand their concepts.
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